Gemserv provides critical business services to 'market-level' organisations such as government bodies, trade associations and professional institutions. We combine excellence in process execution with a constant drive for improvement and innovation across a range of services that includes:
- Customer interface management
- Financial management and administration
- 'Intelligent' secretariat
- Business and technical accreditation
- Energy industry technical advice and input
- Resource sourcing, selection and management
- IT management and database maintenance
- Process management, audit and improvement
Effective communication is an essential foundation of Gemserv's services; our client contracts all include substantial responsibilities for communication involving a wide range of constituencies, content and media. The requirements of our current engagements range from industry-wide communication - for example, industry-wide updates, news, issues, change proposals and consultations - to providing helpdesk services to individuals.
