Gemserv's audit and assurance activities are wide-ranging. Not only does our approach to client services include a continuous programme of auditing our services and working proactively with clients to identify and implement improvements, but we are responsible for accreditation of market participants in the electricity market.

Our audit and assessment capability includes staff with in-depth knowledge of quality systems including BS EN ISO 9001:2000.

Gemserv's processes have proved adaptable to both the changing face of the electricity industry and in application to other markets. Examples of our accreditation work include:

• As the accreditation authority for new entrants into the retail electricity market, we have extensive experience of on-site audit and assessment of complex business processes and IT capabilities. This activity includes benchmarking against baseline industry requirements and providing guidance on the development and improvement of business and IT capability.
• Within the metering sector, we are responsible for auditing technical compliance of meter installations.
• We are responsibility for accreditation of applicants for IMechE membership and sole appointment authority for affiliate and associate grades.

Gemserv's wide-ranging quality certification ensures the highest standards of service delivery.

To download the Gemserv's Assurance and Assessment Fact Sheet click here