Our Water Team are recognised experts in delivering competitive water market arrangements, from the market design and the legal and regulatory framework which underpins competition through to development, build and operation.
Gemserv specialises in the design and implementation of water market frameworks, including the following specific elements:
- Supply Point Registration that facilitates customer switching of water and sewerage services;
- Maintenance of Market data; and
- Wholesale settlement systems to calculate charges, aggregate them and allocate to the appropriate retailer.
In addition, Gemserv provides key mechanisms to facilitate ongoing market operation:
- Provision of the central IT systems that enable registration and trading activities to be performed;
- Delivering both market readiness and market entry assurance processes to provide assurance of the integrity of operations pre and post market launch;
- Expert support for Market led changes; and
- Enduring operation of the IT systems and administration of the market processes.
One of Gemserv's key areas of expertise is managing complex multi-party agreements and consensus-building between stakeholders. This is invaluable in creating a market where competitors are required to interoperate for the benefit of the market as whole. These skills have been developed since our involvement in the deregulation of the UK electricity industry in the 1990's and applied in numerous market openings both in the UK and internationally.
In addition to complex market design capabilities, our staff have demonstrable experience in change management processes, market monitoring and the administration of internal operational processes to market level bodies, governmental and ministerial departments.
